If you want to run a legitimate janitorial service business, then you’re going to need to develop a contract that clearly states policies and guidelines for how your company operates. A good contract holds your company accountable while also freeing it of certain liabilities; it does the same for your customers. Contracts can become very helpful in cases of lawsuits since they are legal agreements. Below are some policies that every janitorial business contract should include.
Scope of Service- This part of the contract lays out the type of services you will be offering the customer.
Term- The term states how long you will be providing your customers service before it’s time to renew.
Payment- This section breaks down the amount your customer will be paying and the frequency of those payments.
Products- Some customers like to know what cleaning products you will be using. This part of the contract will break that down.
Renewal- This explains the process and policies involved with renewing the contract.
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Access- Some customers require you to clean when they are not home or after office hours. This section of the contract breaks down how you will access the related to a customer’s cancellation of scheduled day of service.
Termination- This breaks down the stipulations and penalties in the event that the customer wants to terminate the contract. You can also state in this section that a contract can be terminated at any time by your company.
Conduct- A great way to make a customer comfortable with your service is to hold your employees accountable for their behavior. This section will explain how your employees will conduct themselves and the rules they will follow while servicing the customer.
Disputes- This section breaks down how disputes between the client and your company will be handled. This is where you can also break down the specifics to you janitorial insurance policy so they know what you can cover.
A good contract for your cleaning service business can help create strong business relationships. When customers know what to expect from your business, they are more likely to trust you. Remember to get every contract notarized by a professional notary. Also remember that janitorial service insurance can protect you in the event of a contractual loophole or dispute. If you want to know how much coverage you can get for your company, get a janitorial business insurance quote as soon as possible. Build your business and your business relationships with a strong, clear contract.